Terry opened Pool4Paws in January 2011 after completing his Canine Hydrotherapy, Physiotherapy & Rehabilitation qualifications. Terry has many years experience in Hydrotherapy & Rehabilitation and treats dogs from all over the South West. Due to his extensive knowledge and experience in this field he is also the EQA for ABC awards and carries out inspections of  the training centres offering the Canine Hydrotherapy qualifications.

Terry also works as an advisor to k9hydroservices training centre and is responsible for quality assurance. Terry is on the board of the Institute of Canine Hydrotherapists (ICH) and co-opted onto the council of IRVAP (Institute of Registered Animal & Veterinary Physiotherapists) where he advises on CPD and is on the approval panel for qualifications in the Hydrotherapy, Physiotherapy and rehabilitation sector for IRVAP.

Carly joined Pool4Paws in April 2018 after working as a head veterinary nurse for 17 years. During this time Carly has gained several years experience working with orthopaedic and neurological cases.

Carly completed her Canine Hydrotherapy qualifications in 2018 and soon became very experienced treating dogs of all sizes in the pool and Water treadmill.

Carly has a special interest in Canine Nutrition and Obesity and can give advice on weight loss programmes. Carly also has extensive knowledge and experience with laser therapy and provides training to vet practices and other laser therapists all over the UK.

Carly is also working as a co-opted member to the board of the Institute of Canine Hydrotherapists (ICH) to work in the CPD sector.